民航客舱服务实用英语 内容简介

　　《民航客舱服务实用英语》根据空中乘务工作的基本流程，分成22个单元(学习情景)，各个单元紧密衔接，图文并茂且内容翔实，基本涵盖了乘务员客舱服务的所有流程。其中包括航前准备、乘客登机、起飞前、乘客舒适、客舱餐饮服务、客舱娱乐服务、免税品售卖、客舱应急程序、乘客答疑、降落前及降落后等主要环节。《民航客舱服务实用英语》供有兴趣的读者阅读。

民航客舱服务实用英语 目录

Unit 1 Preflight Briefing
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 2 Preflight Check
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 3 Boarding & Greetings
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 4 Before Take-off Ⅰ
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 5 Before Take-off Ⅱ
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 6 Before Take-off Ⅲ
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 7 Passenger Comfort
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 8 Beverage Service
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 9 Meal Service I
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 10 Meal Service Ⅱ
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 11 Entertainment Service
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 12 Duty-free Sales
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 13 First Aid
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 14 Safety & Emergency I
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 15 Safety & Emergency H
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 16Delay
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 17 Diversion & Transfer
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 18 Turbulence
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 19 Enquiries Ⅰ
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 20 Enquiries Ⅱ
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 21 Ere-landing Check
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 22 After Landing
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun
Appendix
References

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