口语(第二册)(超越概念——高等院校英语专业系列教材) 本书特色

《口语》第二册在会话的基础上引入了生活中常用的一些交际技巧以及西方文化知识，例如语言和非语言交际、两性之间的交流、如何批评和应对批评以及冲突处理等，目的是让学生在掌握语言知识的基础上，能够清楚地意识到中西文化的差异，并灵活运用一些交际的艺术，实现更为得体和有效的交流。

口语(第二册)(超越概念——高等院校英语专业系列教材) 内容简介

凝聚高校英语专业教学指导委员会主任何其莘教授数十年教学、科研及教材编写经验，是何其莘教授的又一次自我超越。
汇集众多中美名家的经验与智慧，吸收国际先进理念，旨在提升本土教学水平。
打破以功能训练为主的传统教材编写模式，充分考虑当前教学实践，创新教学方法和手段，突出文化特征，培养学生人文素质和文化意识。

口语(第二册)(超越概念——高等院校英语专业系列教材) 目录

unit 1 verbal communication and language use
unit 2 nonverbal communication．
unit 3 listening
unit 4 dating
unit 5 men and women
unit 6 work and life
unit 7 job interview
unit 8 surviving in college
unit 9 group communication and leadership skills
unit 10 lnvitation
unit 11 constructive criticism
unit 12 responding to criticism
unit 13 effective negotiation
unit 14 complaining
unit 15 advising

口语(第二册)(超越概念——高等院校英语专业系列教材) 节选

《超越概念高等院校英语专业系列教材·口语(第2册)》内容简介：培养高校英语专业学生的文化素养要有合适的教材：不是那种仅仅文字漂亮却没有太多文化内涵的传统教材，而是具有时代特征，选自政治、经济、社会真实交往，含有丰富文化内涵的读本，同时兼有能够启发学生思考和分析的活泼、互动的教学方法以及配套的课外实践活动。这就是中国人民大学出版社推出“超越概念”这套英语专业系列教材的宗旨。“超越概念”是一套完整的高校英语专业本科系列教材，涵盖了2000年教育部颁布执行的《高等学校英语专业英语教学大纲》中规定的“英语技能”和“英语知识”两大课程板块中的所有课程，由一批长期从事国内高校英语专业本科教学的中国教师和一批美国学者（均为20世纪80年代赴美留学，而后在美国大学获得博士学位和终身教职的华裔教授）合作编写而成。

口语(第二册)(超越概念——高等院校英语专业系列教材) 相关资料

插图：If, on the other hand, you disagree with the comments, say "May I tell you my perspective？" This sets the other person up to give you permission to state your view, as you have been willing to listen to theirs.Here are some other ways to respond to criticism.What Will Make it Better？Ask them to propose a solution to the issue they have raised. If they continue to complain or attack, acknowledge that you hear them and, like a broken record, repeat yourself in increasingly brief language variations: "What will make it better？" State your view and what you would like from them. If they disagree, then ask, "What would make this situation better for both of us？" Move the other person from a mode of criticizing to problem solving. If he/she continues to criticize, again in a calm voice acknowledge and ask more briefly: "I understand you have a concern and we disagree. What would make it better for us both？" If the other person continues on the downward track of criticism, say, "I want to find a way to resolve your concern. When do you want to talk about it？" Then you can remove yourself from the tone of that discussion and put the other person in the position of initiating follow up.Presume Innocence Whenever you have reason to believe others are lying or not making sense, you will not build rapport by pointing it out to them. Let them save face and keep asking questions until you lose imagination or control. Say, for example, "How does that relate to the..." （then state the conflicting information）. You might find out you were wrong, and thus you save face. Or, by continued non-threatening questions, you can softly corner the other person into self correcting, which protects your future relationship.Demonstrate Goodwill When criticized, you are more likely to find resolution sooner when the other person comes to trust your positive intent. Demonstrate your willingness to find a compromise and ability to be genial even （especially） if you don't like the person or the situation. Often the best solution to a criticism leaves both parties a litde unhappy but not enough to retaliate. You are both willing to move on.

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