Lesson 1 An Introduction to Telegrams
Lesson 2 Examples of Business English Correspondence through Telegrams

Unit 14 Telexes
Lesson 1 An Introduction to Telexes
Lesson 2 Examples of Business English Correspondence through Telexes

Keys to Exercises1Basic Knowledge of Business Letter Writing
Lesson 1An Introduction to Business Letter Writing
Lesson 2Layout of a Business Letter
Lesson 3Writing Principles of a Business Letter
Unit 2Establishing Business Relations
Lesson 1Company Profile
Lesson 2Self-introduction by Exporter
Lesson 3（1） Importer Writing to Exporter
（2） Reply to the Above
Writing Practice
Useful Sentences
Unit 3Enquiries and Replies
Lesson 1（1） General Enquiry
（2） Reply to the Above
Lesson 2（1） Order Enquiry
（2） Reply to the Above
Lesson 3（1） Status Enquiry
（2） Reply to the Above
Writing Practice
Useful Sentences
Unit 4Offers and Counter-offers
Lesson 1（1） A Quotation
（2） Reply to the Above
Lesson 2（1） A Firm Offer
（2） The Counter-offer
（3） Reply to the Above
Lesson 3（1） A Non-firm Offer
（2） The Counter-offer
（3） The Counter-cunter Offer
Writing Practice
Useful Sentences
Unit 5Orders， Acceptances and Rejections
Lesson 1Sample Letters for Orders
Lesson 2Acceptance and Partial Acceptance of Orders
Lesson 3Rejection of Orders
Writing Practice
Useful Sentences
Unit 6Contract Signing
Lesson 1Sending a Sales Confirmation
Lesson 2Sales Confirmation
Lesson 3Counter Signature Letter
Writing Practice
Useful Sentences
Unit 7Payment
Lesson 1（1） Urging Establishment of the L/C
（2） Reply to the Above
Lesson 2（1） Amendment to an L/C
（2） Reply to the Above
Lesson 3Asking for Extension of an L/C
Writing Practice
Useful Sentences
Unit 8Packing
Lesson 1Inner Packing
Lesson 2Outer Packing
Lesson 3（1） Amending Packing Requirements and Marking
（2） Reply to the Above
Writing Practice
Useful Sentences
Unit 9Shipment
Lesson 1（1） Shipping Instructions
（2） Reply to the Above
Lesson 2（1） Urging for Prompt Shipment
（2） Reply to the Above
Lesson 3Shipping Advice
Writing Practice
Useful Sentences
Unit 10Insurance
Lesson 1（1） Buyer Asking Seller to Cover Insurance
（2） Reply to the Above
Lesson 2（1） To Insure the Goods with an Insurance Company
（2） Reply from the Insurance Company
Lesson 3（1） Asking the Seller to Arrange Shipment and Excessive Insurance
（2） Reply to the Above
Writing Practice
Useful Sentences
Unit 11Complaints， Claims and Settlements
Lesson 1（1） Complaint of Wrong Goods Delivered
（2） Reply——Complaint Accepted
Lesson 2（1） Claim for Improper Packing
（2） Reply——Suggesting a Claim to the Shipping Company
Lesson 3Claim for Inferior Quality
Writing Practice
Useful Sentences
Unit 12Agency
Lesson 1Importer Asking for Sole Agency
Lesson 2Entrusting a Customer with Sole Agency
Lesson 3Sole Agency Agreement
Writing Practice
Useful Sentences
Unit 13Telegrams
Lesson 1An Introduction to Telegrams
Lesson 2Examples of Business English Correspondence through Telegrams
Unit 14Telexes
Lesson 1An Introduction to Telexes
Lesson 2Examples of Business English Correspondence through Telexes
Keys to Exercises

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