用户界面设计-有效的人机交互策略-(第六版)-英文版 本书特色

（1）在设计方法中引入了更多的案例研究。（2）重新调整了对社会媒体参与和用户生成内容部分的介绍，尤其是来自移动设备的部分。（3）对本书的每个章节都进行了大量的校订，修改了所有插图，大幅更新了参考文献。

用户界面设计-有效的人机交互策略-(第六版)-英文版 内容简介

紧跟人机交互变革的脚步很困难。本书每一版刚出版不久，更新的要求就接踵而至。该领域的扩展促使本书前三版的作者Ben Shneiderman求助于其长期、重要的研究伙伴Catherine Plaisant，以合著本书的第四版和第五版。此外，Maxine S. Cohen和Steven M. Jacobs对本书的早期版本有长期的教学经验，他们为所有读者和教师提供了提高书的内容质量的新观点。

用户界面设计-有效的人机交互策略-(第六版)-英文版 目录

PART 1 INTRODUCTION 2

CHAPTER 1 Usability of Interactive Systems 4
1.1 Introduction 6
1.2 Usability Goals and Measures 13
1.3 Usability Motivations 15
1.4 Goals for Our Profession 20

CHAPTER 2 Universal Usability 34
2.1 Introduction 36
2.2 Variations in Physical Abilities and Physical Workplaces 37
2.3 Diverse Cognitive and Perceptual Abilities 39
2.4 Personality Differences 40
2.5 Cultural and International Diversity 41
2.6 Users with Disabilities 44
2.7 Older Adult Users 47
2.8 Children 49
2.9 Accommodating Hardware and Software Diversity 52

CHAPTER 3 Guidelines, Principles, and Theories 56
3.1 Introduction 58
3.2 Guidelines 58
3.3 Principles 64
3.4 Theories 80

PART 2 Design PROCESSES 96

CHAPTER 4 Design 98
4.1 Introduction 100
4.2 Organizational Support for Design 102
4.3 The Design Process 105
4.4 Design Frameworks 111
4.5 Design Methods 115
4.6 Design Tools, Practices, and Patterns 123
4.7 Social Impact Analysis 129
4.8 Legal Issues 131

CHAPTER 5 Evaluation and the User Experience 138
5.1 Introduction 140
5.2 Expert Reviews and Heuristics 143
5.3 Usability Testing and Laboratories 147
5.4 Survey Instruments 159
5.5 Acceptance Tests 164
5.6 Evaluation during Active Use and Beyond 165
5.7 Controlled Psychologically Oriented Experiments 171

CHAPTER 6 Design Case Studies 180
6.1 Introduction 182
6.2 Case Study 1: Iterative Design Evaluation of Automated Teller Machines (ATMs) 183
6.3 Case Study 2: Design Consistency at Apple Computer 186
6.4 Case Study 3: Data-Driven Design at Volvo 188
6.5 General Observations and Summary 191

PART 3 INTERACTION STYLES 194

CHAPTER 7 Direct Manipulation and Immersive Environments 196
7.1 Introduction 198
7.2 What Is Direct Manipulation? 199
7.3 Some Examples of Direct Manipulation 206
7.4 2-D and 3-D Interfaces 216
7.5 Teleoperation and Presence 219
7.6 Augmented and Virtual Reality 224

CHAPTER 8 Fluid Navigation 238
8.1 Introduction 240
8.2 Navigation by Selection 242
8.3 Small Displays 255
8.4 Content Organization 258
8.5 Audio Menus 263
8.6 Form Fill-in and Dialog Boxes 264

CHAPTER 9 Expressive Human and Command Languages 276
9.1 Introduction 278
9.2 Speech Recognition 279
9.3 Speech Production 290
9.4 Human Language Technology 291
9.5 Traditional Command Languages 295

CHAPTER 10 Devices 300
10.1 Introduction 302
10.2 Keyboards and Keypads 304
10.3 Pointing Devices 310
10.4 Displays 328

CHAPTER 11 Communication and Collaboration 348
11.1 Introduction 350
11.2 Models of Collaboration 354
11.3 Specific Goals and Contexts 360
11.4 Design Considerations 368

PART 4 DESIGN ISSUES 384

CHAPTER 12 Advancing the User Experience 386
12.1 Introduction 388
12.2 Display Design 389
12.3 View (Window) Management 395
12.4 Animation 401
12.5 Webpage Design 403
12.6 Color 406
12.7 Nonanthropomorphic Design 412
12.8 Error Messages 416

CHAPTER 13 The Timely User Experience 426

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