服务外包英语 本书特色

本书的内容涵盖了bpo英语和ito英语两个方面，着重突出语言、技能、文化三条主线，目的是既要让学生能在服务外包行业的实际工作环境中熟练使用英语表达技能，又能全面了解服务外包行业的背景和文化。具体内容分为10个单元，分别是introduction to outsourcing；cultural diversity；dealing with customers；communication practice；business meeting；information technology outsourcing；hardware and software；designing and developing the website；animation outsourcing；e-commerce。每个单元设计了课前热身、听说训练、课文阅读、实用写作、任务训练、扩展阅读6个模块。其中所有阅读材料均附有参考译文，供教师和学生参考使用。扩展阅读部分作为课堂教学的补充，内容以和本单元相关的知识为主，教师可选择使用。本书可作为高职高专层次的服务外包专业（含it、金融、财务等各个方向）的专门英语教材，也可供感兴趣的读者自学用书。

服务外包英语 目录

unit1 introduction to outsourcing 1part i warming up 1part ii listening ＆ speaking 1part iii reading 3part iv practical writing 10part v project 11part vi supplement 11part vii consolidation 13unit2 cultural diversity 19part i warming up 19part ii listening ＆ speaking 20part iii reading 22part iv practical writing 30part v project 31part vi supplement 32part vii consolidation 33unit3 dealing with customers 39part i warming up 39part ii listening ＆ speaking 40part iii reading 41part iv practical writing 47part v project 48part vi supplement 48part vii consolidation 49unit4 communication practices 55part i warming up 55part ii listening ＆ speaking 55part iii reading 56part iv practical writing 62part v project 64part vi supplement 64part vii consolidation 66unit5 business meeting 73part i warming up 73part ii listening ＆ speaking 74part iii reading 75part iv practical writing 82part v project 84part vi supplement 84part vii consolidation 85unit6 information technology outsourcing 90part i warming up 90part ii listening ＆ speaking 90part iii reading 92part iv practical writing 99part v project 100part vi supplement 100part vii consolidation 102unit7 hardware and software 107part i warming up 107part ii listening ＆ speaking 107part iii reading 108part iv practical writing 112part v project 114part vi supplement 115part vii consolidation 116unit8 designing and developing the website 120part i warming up 120part ii listening ＆ speaking 120part iii reading 121part iv practical writing 127part v project 128part vi supplement 128part vii consolidation 129unit9 animation outsourcing 134part i warming up 134part ii listening ＆ speaking 135part iii reading 136part iv practical writing 142part v project 144part vi supplement 144part vii consolidation 145unit10 e-commerce 151part i warming up 151part ii listening ＆ speaking 151part iii reading 153part iv practical writing 159part v project 162part vi supplement 162part vii consolidation 163参考译文 169unit 1 介绍服务外包 169unit 2 文化差异 173unit 3 面对客户 178unit 4 沟通 182unit 5 商务会议 186unit 6信息技术外包 191unit 7 硬件与软件 195unit 8 网站的设计与开发 198unit 9 动画外包 202unit 10 电子商务 206essential vocabulary 210abbreviations 220

教材 高职高专教材

在线阅读